For those who want the short and relevant answer, we will always respect your privacy, your email address, and the information you give us. We will never sell it, trade it, or abuse any information you submit to us. But we’re sure you’ve got some questions. So here are some answers to what may be running through your mind.
Your data is held in paper notes in a locked cupboard within a passcode locked room.
Access to your data is also restricted on a need to know basis. ONLY practitioners can assess medical / treatment data. Our answering team or any other administration staff can only see names and contact details needed for booking appointments.
We ONLY hold your data for the purpose of providing your treatment and maintaining legal and professional standards dictated by our governing body The General Osteopathic Council.
Your data will never be passed on or sold.
We are legally required to hold your data on our system for tax and litigation purposes for a minimum of 8 years for Adults and until their 25th birthday for children.
After this time, you have the RIGHT to be forgotten and your data can be permanently deleted from our system. However, in order to provide the best care for you, we ask permission to hold your data for 15 years from the date of your last treatment. (WHY – This can be helpful as a record of how you have responded to different treatment techniques, seeing patterns in recurring issues, changes in medical history which could suggest underlying medical conditions. You have the right to change your mind at any time and can contact the DATA controllers and ask for it to be deleted.
If you wish to stop receiving emails from us, you may unsubscribe at any time using the link provided at the bottom of our emails. But if you’re still receiving emails from us, don’t worry; All you have to do is contact us through our contact us page.
Your information’s safe with us. So there are no worries about getting spam emails. We’ll never give out your email address or any of the information you submit on this site to anyone else.
Your emails are confidential; we won’t share your email, data, or email address. It’s just between you and us.
Yes, but our cookies don’t contain any personal information. We use them to help make using our website easier for you, such as:
As with most websites in the Internet, when you simply visit our website, you automatically give us certain information. Such information may include your IP address, what website
We may also collect any information or data you provide us by posting it on our website or that you provide to us by e-mail. You always have the right to choose not to provide us with such information. If you elect to withhold any information or data we request, we may deny you access to some or all of the services or features on our website. If your transaction with our website involves payment by credit card, debit card, checks, money orders or third party online payment services, we will collect information related to the transaction as part of the course of doing business with you. Such information will include, but is not limited to, your billing address, telephone number, and other information necessary for the transaction.
We may use information and data that we collect about you in operating our website and business activities, i.e., we may use this information and data to contact you regarding changes to our website, new services and features, special offers, or to resolve disputes, troubleshoot issues, and terms and conditions for using our website. Our policy is to never give or share information or data about you to any third party without your permission, subject to certain important exceptions, as follows: In any matter involving suspected illegal activity that may expose us to legal liability, we may in our sole discretion, or in compliance with any legally issued subpoena or court order, provide information in our possession about you to law enforcement or other government officials in connection with criminal or fraud investigations, or alleged intellectual property infringement. We may also disclose aggregate data about our visitors to our advertisers or other third party vendors for marketing and promotional purposes. We do not disclose individually identifiable information.
From time to time, we may use third parties to provide services or offers on our website. If a third party requests us to collect information about you, you will be notified. You will not be required to give any information or data to a third party and we will restrict the manner in which such third party uses your information, i.e. they will not be allowed to sell or give your information to others.
When you are on our website, if you obtain personally identifiable information about another website user, you do not have the right nor are you permitted to disclose this information to anyone else without the consent of the user and our consent. Furthermore, any information you obtain from our website about us or other site users cannot be used by you or others to send spam, i.e. unsolicited commercial e-mail or to send unsolicited commercial communications utilizing our website or other communication systems.
You may choose to provide your personal information or data to visitors, to our website, or to other third parties who are not our suppliers. You are cautioned when doing so that the privacy policies of those third parties will determine what is done with your information.
We may use various software tools and auto responders to communicate with you via e-mail, text, and postal mail. We use a verified opt-in system to protect your privacy for such communications and you have the option to opt-out of such communications using the links or contact details contained in each message. If you have difficulties opting out, you can contact us through our 'contact us' page.
When visitors or customers send email enquiries to our company, the return email address is used to answer the email enquiry we receive. We do not use the return email address for any other purpose and we never share the return email address with any third party.
We may in our sole discretion change this policy from time to time. We will notify you of any such changes by a posting a notice on the home page of our website. If you have any comment or question, or disagree with any changes to this policy, you can get a hold of our Customer Manager on our Contact Us page. Any changes we make to this policy will not apply to information we have collected from you prior to making the changes.
This Application collects some Personal Data from its Users.
Personal Data collected for the following purposes and using the following services:
Analytics: Google Analytics with anonymised IP
Personal Data: Cookie and Usage Data
595 Lisburn road
Phone: 028 90 681018
E-mail: via 'contact us' page